How Do I Report a Problem with a Renter?
🚨 If something goes wrong during a booking — damage, rule violations, unsafe behavior, or anything that makes you uncomfortable — CageList is here to support you.
Here’s how to report an issue:
- 📸 Take photos or gather evidence (if applicable)
- 📝 Document the date, time, and what happened
- 📩 Email help@cagelist.com with a clear summary
We’ll investigate the issue and take appropriate action, including renter warnings, removals, or additional support as needed.
💡 Tip: Communicating through the CageList messaging system keeps a record of all interactions and helps protect both parties.