Signing up for CageList is quick, free, and only takes a minute:

1. Visit CageList.com
2. Click “Sign Up” in the top-right corner
3. Choose to register as a Renter or Host
4. Enter your name, email, and create a password
5. Verify your email address

Once you’re signed in, you can browse cages, create a listing, and start using the platform immediately. No payment is required to join.

Tip: If you’re planning to host a cage, get started by heading to + List Your Cage.

The post How Do I Sign Up for CageList? appeared first on CageList Help Center.

CageList is designed to work smoothly across all modern devices — but some browsers provide a better experience than others.

Best Browsers:

• Google Chrome (Recommended)
• Safari (Mac & iPhone)
• Microsoft Edge
• Firefox (fully supported, but may have minor layout variations)

Supported Devices:

• iOS and Android smartphones
• Laptops and desktops (Mac/Windows)
• Tablets and iPads

Tip: Make sure your browser is updated to the latest version for the best experience. If something isn’t displaying correctly, try switching browsers or clearing your cache.

The post What Browsers or Devices Work Best with CageList? appeared first on CageList Help Center.

If your payment isn’t processing during checkout, here are a few things to check before trying again:

Common Issues:

• Card declined: Check that your card number, expiration date, and CVV are entered correctly
• Bank block: Sometimes your bank may flag the charge — try calling them or using another card
• Weak internet connection: Payment may not go through if the page reloads or stalls

Try reloading the page or switching browsers (Chrome is best). You can also attempt the checkout from a different device.

Still having issues? Email help@cagelist.com and we’ll help troubleshoot or complete the booking manually.

The post Why Is My Payment Not Going Through? appeared first on CageList Help Center.

If you see an error while using CageList (like a blank screen, “Something went wrong,” or unexpected behavior), here’s how to troubleshoot:

Quick Fixes:

• Refresh the page or restart your browser
• Clear your browser cache and cookies
• Try a different device or browser (Chrome works best)

Still not working?

Take a screenshot of the error and email it to help@cagelist.com with a short explanation of what you were doing when it happened.

Tip: Let us know what device (phone, laptop, tablet) and browser (Chrome, Safari, etc.) you’re using — it helps us solve it faster.

The post I’m Getting an Error Message — What Should I Do? appeared first on CageList Help Center.

If your listing isn’t showing up when you search, there are a few possible reasons — and easy ways to fix it.

Check these first:

• Your listing may still be pending approval — check your dashboard for status
• No availability set — listings won’t show without open time slots
• Location filter too narrow — try widening the search radius or entering your full city name
• Listing is paused — paused listings are hidden from search results

If you’ve double-checked everything and it still isn’t showing, email help@cagelist.com and we’ll investigate immediately.

Pro Tip: Listings with better photos and full descriptions tend to rank higher in search results.

The post Why Can’t I See My Listing in Search? appeared first on CageList Help Center.

If something isn’t working right — whether it’s a loading issue, a display glitch, or a weird error — we want to fix it fast.

Here’s how to report a bug:

• Take a screenshot of the issue (if possible)
• Include your browser/device and describe what happened
• Send everything to help@cagelist.com

Our tech team will review your report and get back to you with an update or workaround ASAP.

Pro Tip: Bugs often happen in older browsers. Make sure yours is up to date!

The post How Do I Report a Bug or Technical Issue? appeared first on CageList Help Center.

If you’re trying to publish your cage and it’s not working, a few common issues may be blocking it.

Checklist to troubleshoot:

• Photos uploaded? You need at least one image to publish your listing
• Description complete? Make sure your listing has a title and detailed description
• Address added? Be sure your cage has a valid location
• Availability set? Hosts must select days/times before a listing goes live
• Stripe account connected? You must complete Stripe setup to accept bookings and publish

If all of that is in place and it’s still not saving, try refreshing your browser or switching devices.

Need help fast? Email help@cagelist.com and we’ll get it sorted ASAP.

The post Why Won’t My Listing Save or Publish? appeared first on CageList Help Center.

If your search isn’t showing any local cages, don’t worry — here are a few quick things to try:

Troubleshooting Tips:

• Broaden your search: Try using your city name or a larger radius
• Refresh the page: Location permissions may not have loaded properly
• Enable location access: Make sure your browser or app has permission to detect your location

Still nothing?

It could be that no one has listed a cage in your area — yet! You can help us grow the network by inviting local coaches, parents, or teammates to list their cages on CageList.

Still having issues? Email us at help@cagelist.com and we’ll check on your location settings.

The post Why Am I Not Seeing Any Cages Near Me? appeared first on CageList Help Center.

If you tried to book a cage but something didn’t work, we’ll help you troubleshoot and confirm the issue.

First, check for these:

• Payment declined: Make sure your card info is correct or try a different card
• Availability issue: The host may not have availability for the time you selected
• No confirmation email: If you didn’t get an email, the booking likely didn’t complete

Need help?

Reach out to help@cagelist.com with the cage name, date/time you were trying to book, and any screenshots if possible. We’ll confirm what happened and help you rebook.

Tip: You can always message the host directly from their listing if you’re unsure whether a time is open.

The post My Booking Didn’t Go Through — What Should I Do? appeared first on CageList Help Center.

If you just signed up and didn’t get your verification email, here are a few quick steps to fix it:

Try This First:

• Check your spam, promotions, or junk folder — it might have landed there
• Make sure you used the correct email address when signing up
• If needed, try signing in again and request a new verification email

Still not working?

Contact us at help@cagelist.com and we’ll manually verify your account so you can start using CageList.

Tip: Add help@cagelist.com to your contacts to prevent future emails from getting lost.

The post I Didn’t Receive My Verification Email appeared first on CageList Help Center.