No — all bookings and payments must go through CageList to keep the platform secure, supportable, and fair for everyone.

Offering or accepting cash, Venmo, or other off-platform payments is a violation of our Terms of Service and may result in removal from the platform.

Staying on-platform protects both hosts and renters, ensures liability coverage, and keeps your payout process smooth.

The post Can I Offer Cash or Offline Payments? appeared first on CageList Help Center.

No — you don’t need a business bank account to receive payouts from CageList.

You can use a personal bank account when setting up your Stripe account. If you operate under an LLC or as a registered business, you’re also welcome to use a business account instead.

Either option works — it’s entirely up to you.

The post Do I Need a Business Account to Get Paid? appeared first on CageList Help Center.

Yes — all payments on CageList are securely processed through Stripe, one of the world’s most trusted payment platforms.

Stripe is PCI-compliant, uses advanced encryption, and is used by millions of businesses worldwide. Neither CageList nor hosts ever see or store renter credit card information.

You can trust that every payment is processed safely and reliably.

The post Are My Payments Secure? appeared first on CageList Help Center.

Yes — you can update your payout bank details at any time through Stripe.

Here’s how:

• Log in to your Stripe dashboard using the link Stripe emailed you
• Go to “Settings” > “Payout Settings”
• Enter your new bank account information

Updates usually take effect within 24–48 hours. Make sure your account is verified to avoid delays.

The post Can I Change My Bank Account for Payouts? appeared first on CageList Help Center.

If your payout hasn’t arrived, here are a few things to check:

• Is your Stripe account fully set up and verified?
• Has the renter’s session been completed?
• Has it been at least 2–3 business days since the session ended?

Delays can also happen on weekends or holidays depending on your bank.

Still need help? Contact us here and we’ll look into it right away.

The post Why Haven’t I Been Paid Yet? appeared first on CageList Help Center.

Stripe automatically initiates your payout once a booking is marked complete.

First-time payouts may take 5–7 business days while Stripe verifies your account. After that, most payouts arrive within 2–3 business days, depending on your bank.

You don’t need to request a payout — it happens automatically after each completed session.

The post When Will I Receive My Payout? appeared first on CageList Help Center.

CageList keeps it simple and transparent:

• Hosts keep 90% of every booking
• Renters pay a 10% service fee on top of the listed price

There are no listing fees, monthly subscriptions, or hidden charges. You only pay when you earn.

The post What Does CageList Charge? appeared first on CageList Help Center.

To receive payouts, you’ll need to connect your CageList account to Stripe — our secure payment provider.

Here’s how to set it up:

• Go to your Dashboard and click “Set Up Payouts”
• Follow the Stripe link and enter your info (name, email, phone, bank details)
• Submit your verification and you’re ready to receive payouts

The process takes about 5–10 minutes and ensures your payouts are safe and reliable.

The post How Do I Set Up My Stripe Account? appeared first on CageList Help Center.

Renters can pay using all major debit and credit cards, including:

• • Visa
  • Mastercard
  • American Express
  • Discover

All payments are securely processed through Stripe, a trusted and PCI-compliant payment platform.

CageList never stores or has access to renter payment details.

The post What Payment Methods Do Renters Use? appeared first on CageList Help Center.

CageList processes all payments through Stripe. Once your Stripe Connect account is set up and your listing is live, you’ll automatically receive payouts after each completed booking.

Payouts are typically sent 2–5 business days after the session ends and are deposited directly into your linked bank account.

No action is required after setup — the system handles everything for you.

The post How Do I Get Paid on CageList? appeared first on CageList Help Center.